TAKEBACK
Your program. Your way.
Turn takeback into your most powerful customer engagement channel. We help you start an intelligent program, optimize one you already run, or supercharge it with agentic, physical AI - plugged into your existing stack.
TAP TO PLAY
TAKEBACK
Your program. Your way.
Turn takeback into your most powerful customer engagement channel. We help you start an intelligent program, optimize one you already run, or supercharge it with agentic, physical AI - plugged into your existing stack.
What it delivers.
What it delivers.
What it delivers.
Build a takeback program from wherever you're starting.
Build a takeback program from wherever you're starting.
Two entry points, pick the one that matches where you are today.
Your selections build into a program summary below.
Two entry points - pick the one that matches where you are today.
Everything the program can unlock sits across four software module categories: data, incentives & loyalty, resale intelligence and back-end operations. Standard modules deploy immediately. Optimized modules connect deeper into the existing stack, unlocking more value as the program grows.
Everything the program can unlock sits across four software module categories: data, incentives & loyalty, resale intelligence and back-end operations. Standard modules deploy immediately. Optimized modules connect deeper into the existing stack, unlocking more value as the program grows.
Data
Capture data from the moment your takeback program goes live.
Q1 REPORT
Total takebacks
41,000
Material (lbs) recovered, 90d
Total weight: 526,399 lbs
+ Data reporting
Your data, delivered to your team. Program data sent directly into your team workflows, delivered regularly as a CSV or PDF.
+ Live data dashboard
A live view of your Program. Returns volume, customer behavior and logistics performance updated in real time.
+ Customized live dashboard
Reporting built around your business. A bespoke dashboard built around custom KPIs, your team structure and your reporting cadence.
+ Conversational data intelligence
Ask your program anything. A chat interface connected to your program data. Ask questions with AI Chat and report generator and get answers instantly.
Incentives & Loyalty
Turn takeback returns into a commercial trigger.
COUPON
Credit issued
30 PTS
Saved on your profile for future use
hannah.smith@gmail.com
+ Store credit/coupon
Reward the return, drive the next purchase. An automatic store credit or coupon issued the moment a customer completes a return.
+ Loyalty stack integration
The connection. Return events flow into your loyalty stack. Recognized, rewarded, and tiered automatically.
+ Personalization engine
The intelligence. Returns data, loyalty history and purchase patterns combine to tailor what each customer sees next.
+ Third-party payment integration
A payout option issued to customers at the point of return lifting return rates through increased program adoption.
COUPON
Credit issued
30 PTS
Saved on your profile for future use
hannah.smith@gmail.com
+ Store credit/coupon
Reward the return, drive the next purchase. An automatic store credit or coupon issued the moment a customer completes a return.
+ Loyalty stack integration
The connection. Return events flow into your loyalty stack. Recognized, rewarded, and tiered automatically.
+ Personalization engine
The intelligence. Returns data, loyalty history and purchase patterns combine to tailor what each customer sees next.
+ Third-party payment integration
A payout option issued to customers at the point of return lifting return rates through increased program adoption.
Resale Intelligence
Discover real-time product value at the point of return.
RESALE MARKET REPORT
Listings found
PRODUCT
COND
PRICE
Terrace Skate Shoe, G…
Like New
$68.40
Terrace Skate Shoe, G…
Like New
$61.99
Terrace Skate Shoe, G…
Good
$58.00
Resale price range
$52-$69
+ Resale snapshot report
Market value at a glance. A regular report showing resale value estimates for your returned products.
+ Market tracking
Live market intelligence. Real-time tracking of resale prices across marketplaces for your product catalog.
+ Product intelligence
Deep product insights. Condition assessment, demand forecasting, and value prediction at SKU level.
+ Dynamic pricing integration
Automated value optimization. Real-time pricing that adjusts based on market conditions and inventory levels.
RESALE MARKET REPORT
Listings found
PRODUCT
COND
PRICE
Terrace Skate Shoe, G…
Like New
$68.40
Terrace Skate Shoe, G…
Like New
$61.99
Terrace Skate Shoe, G…
Good
$58.00
Resale price range
$52-$69
+ Resale snapshot report
Market value at a glance. A regular report showing resale value estimates for your returned products.
+ Market tracking
Live market intelligence. Real-time tracking of resale prices across marketplaces for your product catalog.
+ Product intelligence
Deep product insights. Condition assessment, demand forecasting, and value prediction at SKU level.
+ Dynamic pricing integration
Automated value optimization. Real-time pricing that adjusts based on market conditions and inventory levels.
Back-end Operations
Warehouse processing, partner data and logistics connectivity to the systems that run your business.
JULY REPORT
Packages received
2,847
200 more than June
Material recovered (lbs), 30 days
Total packages processed: 8,787
+ Data ingestion upload
A CSV or upload that feeds your processing data into the platform. Replenishment and release triggers always up to date.
+ Warehouse processing app
A tablet app for warehouse teams that connects incoming returns processing to the same data layer as your customer-facing portal.
+ Customized warehouse app
A fully customized warehouse processing app built to your specific workflows. Supports multi-site processing, deep integration and bespoke grading logic.
+ Processing partner API
A live API connection between your processing partner and the platform – stock levels, processing status and replenishment triggers always current, automatically.
JULY REPORT
Packages received
2,847
200 more than June
Material recovered (lbs), 30 days
Total packages processed: 8,787
+ Data ingestion upload
A CSV or upload that feeds your processing data into the platform. Replenishment and release triggers always up to date.
+ Warehouse processing app
A tablet app for warehouse teams that connects incoming returns processing to the same data layer as your customer-facing portal.
+ Customized warehouse app
A fully customized warehouse processing app built to your specific workflows. Supports multi-site processing, deep integration and bespoke grading logic.
+ Processing partner API
A live API connection between your processing partner and the platform – stock levels, processing status and replenishment triggers always current, automatically.
Ready to build your takeback program?
Ready to build your takeback program?
Select modules above to build your program.
No matter the entry level every return is recorded, enriched, and stored on our infrastructure TES - Thing Event System
case study
Pact Collective.
Intelligence infrastructure for the beauty industry's circular economy.
Pentatonic powers the technology platform behind beauty's largest packaging takeback program, serving Sephora, Ulta, Kiehl's and 150+ brands on a single architecture. A sustainability initiative transformed into a vision-AI powered loyalty and footfall engine - capturing commercial intelligence at the point of return and converting it into measurable in-store spend.
150+
Brands on one platform.
1M lbs
Material recovered to date.
85%
Increase in footfall.
No matter the entry level every return is recorded, enriched, and stored on our infrastructure TES - Thing Event System
case study
Pact Collective.
Intelligence infrastructure for the beauty industry's circular economy.
Pentatonic powers the technology platform behind beauty's largest packaging takeback program, serving Sephora, Ulta, Kiehl's and 150+ brands on a single architecture. A sustainability initiative transformed into a vision-AI powered loyalty and footfall engine - capturing commercial intelligence at the point of return and converting it into measurable in-store spend.
150+
Brands on one platform.
1M lbs
Material recovered to date.
85%
Increase in footfall.
No matter the entry level every return is recorded, enriched, and stored on our infrastructure TES - Thing Event System.
casestudy
Pact Collective - intelligence infrastructure for the beauty industry's circular economy.
Pentatonic powers the technology platform behind beauty's largest packaging takeback program, serving Sephora, Ulta, Kiehl's and 150+ brands on a single architecture. A sustainability initiative transformed into a vision-AI powered loyalty and footfall engine - capturing commercial intelligence at the point of return and converting it into measurable in-store spend.
150+ brands on one platform.
1M lbs material recovered to date.
85% increase in footfall.