Privacy policy_
Privacy policy
Data Protection is a priority issue for PENTATONIC GmbH and its subsidiaries, Pentatonic Ltd and Infinitum Technologies Inc (hereinafter referred to as "PENTATONIC GmbH"). Therefore, we want to inform you in accordance with the applicable data protection provisions about the personal data used when you visit our website or use our services and the rights you have as a data protection subject.
Privacy policy
Data Protection is a priority issue for PENTATONIC GmbH and its subsidiaries, Pentatonic Ltd and Infinitum Technologies Inc (hereinafter referred to as "PENTATONIC GmbH"). Therefore, we want to inform you in accordance with the applicable data protection provisions about the personal data used when you visit our website or use our services and the rights you have as a data protection subject.
Privacy policy
Data Protection is a priority issue for PENTATONIC GmbH and its subsidiaries, Pentatonic Ltd and Infinitum Technologies Inc (hereinafter referred to as "PENTATONIC GmbH"). Therefore, we want to inform you in accordance with the applicable data protection provisions about the personal data used when you visit our website or use our services and the rights you have as a data protection subject.
1. Legal basis, personal data
This Privacy Policy is based on the European General Data Protection Regulation (GDPR) and the German data protection act (Bundesdatenschutzgesetz).
Subject to this Privacy Policy are personal data. Personal data means any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
1. Legal basis, personal data
This Privacy Policy is based on the European General Data Protection Regulation (GDPR) and the German data protection act (Bundesdatenschutzgesetz).
Subject to this Privacy Policy are personal data. Personal data means any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
1. Legal basis, personal data
This Privacy Policy is based on the European General Data Protection Regulation (GDPR) and the German data protection act (Bundesdatenschutzgesetz).
Subject to this Privacy Policy are personal data. Personal data means any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
2. Name and address of the controller
Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:
PENTATONIC GmbH
Greifswalderstr. 51
10405 Berlin
Deutschland
Phone: +49 30 3395 6013
Email: support@pentatonic.com
Data Protection Officer is: Philip Mossop
2. Name and address of the controller
Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:
PENTATONIC GmbH
Greifswalderstr. 51
10405 Berlin
Deutschland
Phone: +49 30 3395 6013
Email: support@pentatonic.com
Data Protection Officer is: Philip Mossop
2. Name and address of the controller
Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:
PENTATONIC GmbH
Greifswalderstr. 51
10405 Berlin
Deutschland
Phone: +49 30 3395 6013
Email: support@pentatonic.com
Data Protection Officer is: Philip Mossop
3. Cookies
The Internet pages of the PENTATONIC GmbH use cookies. Cookies are text files that are stored in a computer system via an Internet browser.
Cookies may contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites to identify the internet browser used.
Through the use of cookies we can provide the users of this website with more user-friendly services that would not be possible without the cookie setting. Cookies enable us to optimize the use of our websites for the users. An example is a cookie of a shopping cart in an online shop that remembers the articles a customer has placed in the virtual shopping cart.
The data subject may, at any time, prevent the setting of cookies through our website by setting the browser preferences accordingly, and may thus permanently avoid the setting of cookies. Furthermore, cookies already set may be deleted at any time in the browser preferences or by other software programs. If the user deactivates cookies in his internet browser, not all functions of our website may be entirely usable.
3. Cookies
The Internet pages of the PENTATONIC GmbH use cookies. Cookies are text files that are stored in a computer system via an Internet browser.
Cookies may contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites to identify the internet browser used.
Through the use of cookies we can provide the users of this website with more user-friendly services that would not be possible without the cookie setting. Cookies enable us to optimize the use of our websites for the users. An example is a cookie of a shopping cart in an online shop that remembers the articles a customer has placed in the virtual shopping cart.
The data subject may, at any time, prevent the setting of cookies through our website by setting the browser preferences accordingly, and may thus permanently avoid the setting of cookies. Furthermore, cookies already set may be deleted at any time in the browser preferences or by other software programs. If the user deactivates cookies in his internet browser, not all functions of our website may be entirely usable.
3. Cookies
The Internet pages of the PENTATONIC GmbH use cookies. Cookies are text files that are stored in a computer system via an Internet browser.
Cookies may contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites to identify the internet browser used.
Through the use of cookies we can provide the users of this website with more user-friendly services that would not be possible without the cookie setting. Cookies enable us to optimize the use of our websites for the users. An example is a cookie of a shopping cart in an online shop that remembers the articles a customer has placed in the virtual shopping cart.
The data subject may, at any time, prevent the setting of cookies through our website by setting the browser preferences accordingly, and may thus permanently avoid the setting of cookies. Furthermore, cookies already set may be deleted at any time in the browser preferences or by other software programs. If the user deactivates cookies in his internet browser, not all functions of our website may be entirely usable.
4. Collection of general data and information
The website of the PENTATONIC GmbH collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.
When using these general data and information, PENTATONIC GmbH does not draw any conclusions in respect of the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, PENTATONIC GmbH analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
4. Collection of general data and information
The website of the PENTATONIC GmbH collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.
When using these general data and information, PENTATONIC GmbH does not draw any conclusions in respect of the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, PENTATONIC GmbH analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
4. Collection of general data and information
The website of the PENTATONIC GmbH collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.
When using these general data and information, PENTATONIC GmbH does not draw any conclusions in respect of the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, PENTATONIC GmbH analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
5. Google analytics
On this website we use Google Analytics (with the anonymizer function). Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behavior of visitors to websites. A web analysis service collects, inter alia, data about the website from which a person has come (the so-called referrer), which sub-pages were visited, or how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimization of a website and in order to carry out a cost-benefit analysis of Internet advertising.
When using our agentic search functionality, we may collect additional analytics data about how you interact with search results, which search paths are most effective, and other performance metrics. This analytics data helps us improve the quality and relevance of search results for all users and is processed in an anonymized form whenever possible.
5. Google analytics
On this website we use Google Analytics (with the anonymizer function). Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behavior of visitors to websites. A web analysis service collects, inter alia, data about the website from which a person has come (the so-called referrer), which sub-pages were visited, or how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimization of a website and in order to carry out a cost-benefit analysis of Internet advertising.
When using our agentic search functionality, we may collect additional analytics data about how you interact with search results, which search paths are most effective, and other performance metrics. This analytics data helps us improve the quality and relevance of search results for all users and is processed in an anonymized form whenever possible.
5. Google analytics
On this website we use Google Analytics (with the anonymizer function). Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behavior of visitors to websites. A web analysis service collects, inter alia, data about the website from which a person has come (the so-called referrer), which sub-pages were visited, or how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimization of a website and in order to carry out a cost-benefit analysis of Internet advertising.
When using our agentic search functionality, we may collect additional analytics data about how you interact with search results, which search paths are most effective, and other performance metrics. This analytics data helps us improve the quality and relevance of search results for all users and is processed in an anonymized form whenever possible.
6. Agentic search technology and data processing
PENTATONIC GmbH offers agentic search functionality, an AI-powered search system that actively interprets user queries, autonomously gathers information, and presents personalized results. This section outlines how we process personal data in connection with this service.
6. Agentic search technology and data processing
PENTATONIC GmbH offers agentic search functionality, an AI-powered search system that actively interprets user queries, autonomously gathers information, and presents personalized results. This section outlines how we process personal data in connection with this service.
6. Agentic search technology and data processing
PENTATONIC GmbH offers agentic search functionality, an AI-powered search system that actively interprets user queries, autonomously gathers information, and presents personalized results. This section outlines how we process personal data in connection with this service.
6.1 Description of agentic search processing
When you use our agentic search functionality, we process the following categories of personal data:
Search queries and related content you provide
Search history and patterns of usage
User preferences and settings
Device information and technical identifiers
Context-related information needed to fulfill your requests
Information gathered from third-party sources when executing searches on your behalf
This processing is necessary to provide you with personalized, relevant search results and to continuously improve our service. In accordance with data minimization principles, we limit our collection to only what is necessary to provide the agentic search functionality you request.
Our agentic search system processes your queries through the following steps:
Query Analysis: Your search query is analyzed using natural language processing to understand your intent and information needs
Autonomous Information Gathering: The system autonomously searches across various information sources to find relevant content
Result Compilation: Relevant information is filtered, ranked, and compiled into a coherent response
Personalization: If enabled, the system customizes results based on your preferences and past interactions
6.1 Description of agentic search processing
When you use our agentic search functionality, we process the following categories of personal data:
Search queries and related content you provide
Search history and patterns of usage
User preferences and settings
Device information and technical identifiers
Context-related information needed to fulfill your requests
Information gathered from third-party sources when executing searches on your behalf
This processing is necessary to provide you with personalized, relevant search results and to continuously improve our service. In accordance with data minimization principles, we limit our collection to only what is necessary to provide the agentic search functionality you request.
Our agentic search system processes your queries through the following steps:
Query Analysis: Your search query is analyzed using natural language processing to understand your intent and information needs
Autonomous Information Gathering: The system autonomously searches across various information sources to find relevant content
Result Compilation: Relevant information is filtered, ranked, and compiled into a coherent response
Personalization: If enabled, the system customizes results based on your preferences and past interactions
6.1 Description of agentic search processing
When you use our agentic search functionality, we process the following categories of personal data:
Search queries and related content you provide
Search history and patterns of usage
User preferences and settings
Device information and technical identifiers
Context-related information needed to fulfill your requests
Information gathered from third-party sources when executing searches on your behalf
This processing is necessary to provide you with personalized, relevant search results and to continuously improve our service. In accordance with data minimization principles, we limit our collection to only what is necessary to provide the agentic search functionality you request.
Our agentic search system processes your queries through the following steps:
Query Analysis: Your search query is analyzed using natural language processing to understand your intent and information needs
Autonomous Information Gathering: The system autonomously searches across various information sources to find relevant content
Result Compilation: Relevant information is filtered, ranked, and compiled into a coherent response
Personalization: If enabled, the system customizes results based on your preferences and past interactions
6.2 Data retention for agentic search
We retain data related to your agentic search usage as follows:
Active search queries and immediate context: For the duration necessary to complete your request
Search history and patterns: For up to 12 months to provide personalized services
User preferences and settings: Until you delete your account or change your preferences
Interaction data (clicks, view time): For up to 6 months to improve relevance
Anonymized and aggregated data for service improvement: Indefinitely
You can delete your search history and reset your preferences at any time through your account settings. When you delete search data, it is removed from your visible history within 48 hours and from our active systems within 90 days.
6.2 Data retention for agentic search
We retain data related to your agentic search usage as follows:
Active search queries and immediate context: For the duration necessary to complete your request
Search history and patterns: For up to 12 months to provide personalized services
User preferences and settings: Until you delete your account or change your preferences
Interaction data (clicks, view time): For up to 6 months to improve relevance
Anonymized and aggregated data for service improvement: Indefinitely
You can delete your search history and reset your preferences at any time through your account settings. When you delete search data, it is removed from your visible history within 48 hours and from our active systems within 90 days.
6.2 Data retention for agentic search
We retain data related to your agentic search usage as follows:
Active search queries and immediate context: For the duration necessary to complete your request
Search history and patterns: For up to 12 months to provide personalized services
User preferences and settings: Until you delete your account or change your preferences
Interaction data (clicks, view time): For up to 6 months to improve relevance
Anonymized and aggregated data for service improvement: Indefinitely
You can delete your search history and reset your preferences at any time through your account settings. When you delete search data, it is removed from your visible history within 48 hours and from our active systems within 90 days.
6.3 Personalization of search results
Our agentic search functionality employs personalization techniques to provide more relevant search results based on:
Your previous search queries and patterns
Results you've interacted with in the past
Preferences you've explicitly set in your account
Device and location information (when permitted)
Time of day and search context
Personalization affects how your queries are interpreted, which information sources are prioritized, and how results are ranked and presented to you. You can control personalization through your account settings, including:
Enabling or disabling personalization entirely
Clearing your search history to reset personalization signals
Setting specific topic preferences or exclusions
Using "incognito mode" for searches that won't influence future personalization
6.3 Personalization of search results
Our agentic search functionality employs personalization techniques to provide more relevant search results based on:
Your previous search queries and patterns
Results you've interacted with in the past
Preferences you've explicitly set in your account
Device and location information (when permitted)
Time of day and search context
Personalization affects how your queries are interpreted, which information sources are prioritized, and how results are ranked and presented to you. You can control personalization through your account settings, including:
Enabling or disabling personalization entirely
Clearing your search history to reset personalization signals
Setting specific topic preferences or exclusions
Using "incognito mode" for searches that won't influence future personalization
6.3 Personalization of search results
Our agentic search functionality employs personalization techniques to provide more relevant search results based on:
Your previous search queries and patterns
Results you've interacted with in the past
Preferences you've explicitly set in your account
Device and location information (when permitted)
Time of day and search context
Personalization affects how your queries are interpreted, which information sources are prioritized, and how results are ranked and presented to you. You can control personalization through your account settings, including:
Enabling or disabling personalization entirely
Clearing your search history to reset personalization signals
Setting specific topic preferences or exclusions
Using "incognito mode" for searches that won't influence future personalization
6.4 Automated decision-making and profiling
Our agentic search functionality employs automated decision-making and profiling techniques to:
Interpret and refine your search queries
Determine the most relevant information sources
Personalize search results based on your preferences and past interactions
Proactively suggest information that may be relevant to your needs
These automated processes use algorithms that analyze query semantics, assess content relevance, apply personalization models, and evaluate information quality. As a result, different users may receive different results for the same query, and the system may make assumptions about your intent that influence the results you see.
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, except where permitted by applicable law. You can manage your personalization preferences in your account settings.
6.4 Automated decision-making and profiling
Our agentic search functionality employs automated decision-making and profiling techniques to:
Interpret and refine your search queries
Determine the most relevant information sources
Personalize search results based on your preferences and past interactions
Proactively suggest information that may be relevant to your needs
These automated processes use algorithms that analyze query semantics, assess content relevance, apply personalization models, and evaluate information quality. As a result, different users may receive different results for the same query, and the system may make assumptions about your intent that influence the results you see.
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, except where permitted by applicable law. You can manage your personalization preferences in your account settings.
6.4 Automated decision-making and profiling
Our agentic search functionality employs automated decision-making and profiling techniques to:
Interpret and refine your search queries
Determine the most relevant information sources
Personalize search results based on your preferences and past interactions
Proactively suggest information that may be relevant to your needs
These automated processes use algorithms that analyze query semantics, assess content relevance, apply personalization models, and evaluate information quality. As a result, different users may receive different results for the same query, and the system may make assumptions about your intent that influence the results you see.
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, except where permitted by applicable law. You can manage your personalization preferences in your account settings.
6.5 Your rights regarding agentic search data
In addition to the rights outlined in Section 10, you have the following specific rights regarding your agentic search data:
Right to control personalization: You can adjust or disable personalization features
Right to review and delete search history: You can access and delete your past searches
Right to opt out of specific data uses: You can selectively limit how your data is processed
Right to data portability: You can request your search history in a structured, commonly used, machine-readable format
Right to object: You have the right to object at any time to processing of your personal data based on legitimate interests
To exercise these rights, please contact our Data Protection Officer as specified in Section 2.
6.5 Your rights regarding agentic search data
In addition to the rights outlined in Section 10, you have the following specific rights regarding your agentic search data:
Right to control personalization: You can adjust or disable personalization features
Right to review and delete search history: You can access and delete your past searches
Right to opt out of specific data uses: You can selectively limit how your data is processed
Right to data portability: You can request your search history in a structured, commonly used, machine-readable format
Right to object: You have the right to object at any time to processing of your personal data based on legitimate interests
To exercise these rights, please contact our Data Protection Officer as specified in Section 2.
6.5 Your rights regarding agentic search data
In addition to the rights outlined in Section 10, you have the following specific rights regarding your agentic search data:
Right to control personalization: You can adjust or disable personalization features
Right to review and delete search history: You can access and delete your past searches
Right to opt out of specific data uses: You can selectively limit how your data is processed
Right to data portability: You can request your search history in a structured, commonly used, machine-readable format
Right to object: You have the right to object at any time to processing of your personal data based on legitimate interests
To exercise these rights, please contact our Data Protection Officer as specified in Section 2.
7. International data transfers
When transferring your data outside the European Economic Area in connection with our agentic search service or other operations, we rely on EU Standard Contractual Clauses, adequacy decisions, or other appropriate safeguards as required by GDPR. We maintain a list of countries to which your data may be transferred and the safeguards implemented for each transfer operation. You can request detailed information about these safeguards by contacting our Data Protection Officer.
Where we operate as joint controllers with third-party services or partners, we ensure that the essence of these arrangements is made available to you upon request, including the respective responsibilities for fulfilling GDPR obligations.
7. International data transfers
When transferring your data outside the European Economic Area in connection with our agentic search service or other operations, we rely on EU Standard Contractual Clauses, adequacy decisions, or other appropriate safeguards as required by GDPR. We maintain a list of countries to which your data may be transferred and the safeguards implemented for each transfer operation. You can request detailed information about these safeguards by contacting our Data Protection Officer.
Where we operate as joint controllers with third-party services or partners, we ensure that the essence of these arrangements is made available to you upon request, including the respective responsibilities for fulfilling GDPR obligations.
7. International data transfers
When transferring your data outside the European Economic Area in connection with our agentic search service or other operations, we rely on EU Standard Contractual Clauses, adequacy decisions, or other appropriate safeguards as required by GDPR. We maintain a list of countries to which your data may be transferred and the safeguards implemented for each transfer operation. You can request detailed information about these safeguards by contacting our Data Protection Officer.
Where we operate as joint controllers with third-party services or partners, we ensure that the essence of these arrangements is made available to you upon request, including the respective responsibilities for fulfilling GDPR obligations.
8. Data protection impact assessment
We conduct Data Protection Impact Assessments for our agentic search processing activities to identify and minimize data protection risks. These assessments help us implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk.
We maintain comprehensive Records of Processing Activities as required by GDPR Article 30, documenting all processing activities, categories of data subjects and personal data, recipients of personal data, and security measures implemented.
You may request information about these compliance measures by contacting our Data Protection Officer.
8. Data protection impact assessment
We conduct Data Protection Impact Assessments for our agentic search processing activities to identify and minimize data protection risks. These assessments help us implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk.
We maintain comprehensive Records of Processing Activities as required by GDPR Article 30, documenting all processing activities, categories of data subjects and personal data, recipients of personal data, and security measures implemented.
You may request information about these compliance measures by contacting our Data Protection Officer.
8. Data protection impact assessment
We conduct Data Protection Impact Assessments for our agentic search processing activities to identify and minimize data protection risks. These assessments help us implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk.
We maintain comprehensive Records of Processing Activities as required by GDPR Article 30, documenting all processing activities, categories of data subjects and personal data, recipients of personal data, and security measures implemented.
You may request information about these compliance measures by contacting our Data Protection Officer.
9. Third-party information sources
When you use our agentic search functionality, the system may access third-party information sources to fulfill your requests. This may include:
Public web content
Licensed databases and information repositories
Partner services with which we have data-sharing agreements
All third-party interactions are conducted in accordance with applicable data protection laws. We ensure that appropriate safeguards are in place when transferring your data outside the European Economic Area.
9. Third-party information sources
When you use our agentic search functionality, the system may access third-party information sources to fulfill your requests. This may include:
Public web content
Licensed databases and information repositories
Partner services with which we have data-sharing agreements
All third-party interactions are conducted in accordance with applicable data protection laws. We ensure that appropriate safeguards are in place when transferring your data outside the European Economic Area.
9. Third-party information sources
When you use our agentic search functionality, the system may access third-party information sources to fulfill your requests. This may include:
Public web content
Licensed databases and information repositories
Partner services with which we have data-sharing agreements
All third-party interactions are conducted in accordance with applicable data protection laws. We ensure that appropriate safeguards are in place when transferring your data outside the European Economic Area.
10. Rights of the data subject
A) Right of Confirmation Each data subject shall have the right to obtain from us the confirmation as to whether personal data in respect of him or her are being processed.
B) Right of Access Each data subject shall have the right to obtain from us free information about his or her personal data stored at any time and a copy of this information.
C) Right to Rectification Each data subject shall have the right to obtain the rectification of inaccurate personal data concerning him or her.
D) Right to Erasure Each data subject shall have the right to obtain the erasure of personal data concerning him or her without undue delay, where one of the legal grounds applies.
E) Right to Restriction of Processing Each data subject shall have the right to obtain restriction of processing where one of the legal conditions applies.
F) Right to Data Portability Each data subject shall have the right to receive the personal data concerning him or her in a structured, commonly used and machine-readable format.
G) Right to Object Each data subject shall have the right to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her.
H) Automated Individual Decision-Making Each data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, except where permitted by applicable law.
10. Rights of the data subject
A) Right of Confirmation Each data subject shall have the right to obtain from us the confirmation as to whether personal data in respect of him or her are being processed.
B) Right of Access Each data subject shall have the right to obtain from us free information about his or her personal data stored at any time and a copy of this information.
C) Right to Rectification Each data subject shall have the right to obtain the rectification of inaccurate personal data concerning him or her.
D) Right to Erasure Each data subject shall have the right to obtain the erasure of personal data concerning him or her without undue delay, where one of the legal grounds applies.
E) Right to Restriction of Processing Each data subject shall have the right to obtain restriction of processing where one of the legal conditions applies.
F) Right to Data Portability Each data subject shall have the right to receive the personal data concerning him or her in a structured, commonly used and machine-readable format.
G) Right to Object Each data subject shall have the right to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her.
H) Automated Individual Decision-Making Each data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, except where permitted by applicable law.
10. Rights of the data subject
A) Right of Confirmation Each data subject shall have the right to obtain from us the confirmation as to whether personal data in respect of him or her are being processed.
B) Right of Access Each data subject shall have the right to obtain from us free information about his or her personal data stored at any time and a copy of this information.
C) Right to Rectification Each data subject shall have the right to obtain the rectification of inaccurate personal data concerning him or her.
D) Right to Erasure Each data subject shall have the right to obtain the erasure of personal data concerning him or her without undue delay, where one of the legal grounds applies.
E) Right to Restriction of Processing Each data subject shall have the right to obtain restriction of processing where one of the legal conditions applies.
F) Right to Data Portability Each data subject shall have the right to receive the personal data concerning him or her in a structured, commonly used and machine-readable format.
G) Right to Object Each data subject shall have the right to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her.
H) Automated Individual Decision-Making Each data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, except where permitted by applicable law.
11. Legal basis for the processing
Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose, such as our newsletter and certain personalization features of our agentic search functionality. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when we process data while you are visiting our website, using our agentic search service, or send us a message via our contact form or by using our contact data, the processing is based on Article 6(1) lit. b GDPR. Additionally, we may process your data based on our legitimate interests under Article 6(1) lit. f GDPR, provided these interests are not overridden by your fundamental rights and freedoms.
11. Legal basis for the processing
Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose, such as our newsletter and certain personalization features of our agentic search functionality. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when we process data while you are visiting our website, using our agentic search service, or send us a message via our contact form or by using our contact data, the processing is based on Article 6(1) lit. b GDPR. Additionally, we may process your data based on our legitimate interests under Article 6(1) lit. f GDPR, provided these interests are not overridden by your fundamental rights and freedoms.
11. Legal basis for the processing
Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose, such as our newsletter and certain personalization features of our agentic search functionality. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when we process data while you are visiting our website, using our agentic search service, or send us a message via our contact form or by using our contact data, the processing is based on Article 6(1) lit. b GDPR. Additionally, we may process your data based on our legitimate interests under Article 6(1) lit. f GDPR, provided these interests are not overridden by your fundamental rights and freedoms.
12. Existence of automated decision-making, profiling
We employ automated decision-making and profiling techniques in our agentic search functionality to provide you with personalized, relevant search results. This includes analyzing your search patterns, preferences, and past interactions to optimize future searches. You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, except where permitted by applicable law. You can manage your personalization preferences and limit automated processing through your account settings. For more details, please see Section 6.4.
12. Existence of automated decision-making, profiling
We employ automated decision-making and profiling techniques in our agentic search functionality to provide you with personalized, relevant search results. This includes analyzing your search patterns, preferences, and past interactions to optimize future searches. You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, except where permitted by applicable law. You can manage your personalization preferences and limit automated processing through your account settings. For more details, please see Section 6.4.
12. Existence of automated decision-making, profiling
We employ automated decision-making and profiling techniques in our agentic search functionality to provide you with personalized, relevant search results. This includes analyzing your search patterns, preferences, and past interactions to optimize future searches. You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, except where permitted by applicable law. You can manage your personalization preferences and limit automated processing through your account settings. For more details, please see Section 6.4.
13. Changes to this privacy policy
We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.
You can see when this Privacy Policy was last updated by checking the "last updated" date displayed at the top of this Privacy Policy.
13. Changes to this privacy policy
We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.
You can see when this Privacy Policy was last updated by checking the "last updated" date displayed at the top of this Privacy Policy.
13. Changes to this privacy policy
We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.
You can see when this Privacy Policy was last updated by checking the "last updated" date displayed at the top of this Privacy Policy.
14. Contact us
If you have any questions about this Privacy Policy, please contact our Data Protection Officer at:
PENTATONIC GmbH Attn: Data Protection Officer Greifswalderstr. 51 10405 Berlin Deutschland Email: privacy@pentatonic.com
14. Contact us
If you have any questions about this Privacy Policy, please contact our Data Protection Officer at:
PENTATONIC GmbH Attn: Data Protection Officer Greifswalderstr. 51 10405 Berlin Deutschland Email: privacy@pentatonic.com
14. Contact us
If you have any questions about this Privacy Policy, please contact our Data Protection Officer at:
PENTATONIC GmbH Attn: Data Protection Officer Greifswalderstr. 51 10405 Berlin Deutschland Email: privacy@pentatonic.com
PENTATONIC
27 Downham Road Units 5–6
London, N1 5AA
UK
VAT: GB307379003
INFINITUM TECHNOLOGIES INC
2140 S Dupont Highway
Camden, Kent, DE 19934
USA
VAT: GB307379003
GET IN TOUCH
PRIVACY POLICY
PENTATONIC
27 Downham Road Units 5–6
London, N1 5AA
UK
VAT: GB307379003
INFINITUM TECHNOLOGIES INC
2140 S Dupont Highway
Camden, Kent, DE 19934
USA
VAT: GB307379003
GET IN TOUCH
PRIVACY POLICY
27 Downham Road Units 5–6
London, N1 5AA
UK
VAT: GB307379003
PENTATONIC
INFINITUM TECHNOLOGIES INC
2140 S Dupont Highway
Camden, Kent, DE 19934
USA
VAT: GB307379003
GET IN TOUCH
PRIVACY POLICY