27 Downham Road Units 5–6
London, N1 5AA
UK
VAT: GB307379003
2140 s dupont highway
camden, kent, de 19934
Usa
VAT: GB307379003
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hardware suite
Supercharge takeback with Physical AI
For the first time, brands can know exactly how their products wear, perform and degrade in the real world. Physical AI captures what no survey or return form ever could - the physical truth of your product, at scale.
hardware suite
Supercharge takeback with Physical AI
For the first time, brands can know exactly how their products wear, perform and degrade in the real world. Physical AI captures what no survey or return form ever could - the physical truth of your product, at scale.
How our hardware suite works
How our hardware suite works
Our hardware suite unlocks the full intelligence of the software at the physical point of return - through PIN, our Physical Intelligence Node, which instantly identifies and authenticates a returned product and packaging. The same intelligence layer also runs warehouse processing.
Our hardware suite unlocks the full intelligence of the software at the physical point of return - through PIN, our Physical Intelligence Node, which instantly identifies and authenticates a returned product and packaging. The same intelligence layer also runs warehouse processing.
Record
Every event recorded and memorised by TES - condition, value, reward and routing logged permanently. The intelligence layer that compounds across every module you activate, getting smarter the longer your program runs. Discover more on TES.
Scan
The product is placed on the PIN kiosk, scanned on a tablet, or passed through a warehouse scanner. No manual entry, no staff required.
Identify
The product is identified in under 2 seconds - SKU, variant and condition class. Data feeds directly into your Product Intelligence module, building a dataset of how your products actually perform.
Value
Loyalty points or cash offer set in real time against live secondary market data. Connected to your Loyalty Stack, Personalization Engine and Dynamic Pricing modules, every offer is relevant to that customer.
Route
Every item directed to its highest-value next life - resale, repair, recycle or refill. Routing logic connects directly to your Warehouse Processing modules, keeping back-end operations in sync.
Record
Every event recorded and memorised by TES - condition, value, reward and routing logged permanently. The intelligence layer that compounds across every module you activate, getting smarter the longer your program runs. Discover more on TES.
Physical Intelligence Node (PIN)
Three deployment options, one underlying intelligence. Pick the tier that fits your category, your store environment and your pace of scale.
Physical Intelligence Node (PIN)
Three deployment options, one underlying intelligence. Pick the tier that fits your category, your store environment and your pace of scale.
Physical Intelligence Node (PIN)
Three deployment options, one underlying intelligence. Pick the tier that fits your category, your store environment and your pace of scale.
PIN
Proof of Concept
Physical AI, tested on your category. A lab-level pilot that runs our Physical AI on your specific SKUs. Results in a validated grading model and a clear picture of what a PIN Program could deliver in-store, before any hardware commitment.
PIN
Tablet
PIN in tablet form, anywhere you need it. The full Physical AI software stack running on a tablet. Automated grading, instant loyalty rewards and product intelligence at any drop-off point, without the footprint or cost of a freestanding kiosk.
PIN
Kiosk
The full unit. The full experience. A freestanding Physical AI kiosk that identifies, grades, values and routes every return automatically, no staff needed. Available as a standard pre-configured unit or a fully custom build for flagship environments.
Standard or custom build
PIN
Proof of Concept
Physical AI, tested on your category. A lab-level pilot that runs our Physical AI on your specific SKUs. Results in a validated grading model and a clear picture of what a PIN Program could deliver in-store, before any hardware commitment.
PIN
Tablet
PIN in tablet form, anywhere you need it. The full Physical AI software stack running on a tablet. Automated grading, instant loyalty rewards and product intelligence at any drop-off point, without the footprint or cost of a freestanding kiosk.
PIN
Kiosk
The full unit. The full experience. A freestanding Physical AI kiosk that identifies, grades, values and routes every return automatically, no staff needed. Available as a standard pre-configured unit or a fully custom build for flagship environments.
PIN
Proof of Concept
Physical AI, tested on your category. A lab-level pilot that runs our Physical AI on your specific SKUs. Results in a validated grading model and a clear picture of what a PIN Program could deliver in-store, before any hardware commitment.
PIN
Tablet
PIN in tablet form, anywhere you need it. The full Physical AI software stack running on a tablet. Automated grading, instant loyalty rewards and product intelligence at any drop-off point, without the footprint or cost of a freestanding kiosk.
PIN
Kiosk
The full unit. The full experience. A freestanding Physical AI kiosk that identifies, grades, values and routes every return automatically, no staff needed. Available as a standard pre-configured unit or a fully custom build for flagship environments.
Standard or custom build
PIN
Proof of Concept
Physical AI, tested on your category. A lab-level pilot that runs our Physical AI on your specific SKUs. Results in a validated grading model and a clear picture of what a PIN Program could deliver in-store, before any hardware commitment.
PIN
Tablet
PIN in tablet form, anywhere you need it. The full Physical AI software stack running on a tablet. Automated grading, instant loyalty rewards and product intelligence at any drop-off point, without the footprint or cost of a freestanding kiosk.
PIN
Kiosk
The full unit. The full experience. A freestanding Physical AI kiosk that identifies, grades, values and routes every return automatically, no staff needed. Available as a standard pre-configured unit or a fully custom build for flagship environments.
The PIN unlocks the full intelligence of the software. Not ready for hardware yet? The modules stand alone - capturing data, driving loyalty and unlocking resale intelligence without it. Pick what fits today. Add to it as you grow.
The PIN unlocks the full intelligence of the software. Not ready for hardware yet? The modules stand alone - capturing data, driving loyalty and unlocking resale intelligence without it. Pick what fits today. Add to it as you grow.
The PIN unlocks the full intelligence of the software. Not ready for hardware yet? The modules stand alone - capturing data, driving loyalty and unlocking resale intelligence without it. Pick what fits today. Add to it as you grow.
our technology
Built on TES, our proprietary Thing Event System - the memory and reasoning layer that sits beneath every module, every portal and every PIN deployment. The more modules activated, the more value compounds - generating more data, sharpening loyalty, pricing and product intelligence.
Our technology
Built on TES, our proprietary Thing Event System - the memory and reasoning layer that sits beneath every module, every portal and every PIN deployment. The more modules activated, the more value compounds - generating more data, sharpening loyalty, pricing and product intelligence.
