Start where you are
A
Starting from scratch?
Build your program with us.
We scope, build and deploy the portal, the data layer, the rewards mechanic and the back-end based on what you need, then layer in intelligence as you grow.
B
Already have a program?
Plug intelligence into what you already have.
A third-party operator, a logistics partner, or built in-house. The flow is working, but there's more to unlock. We connect to what's live and add the intelligence layer on top.
SOFTWARE MODULES
Pick one, pick all. Your selections build into a program summary at the bottom.
Data
Capture data from the moment your takeback program goes live.
To start
Data reporting
Your data, delivered to your team. Program data sent directly into your team workflows, delivered regularly as a CSV or PDF.
Live data dashboard
A live view of your Program. Returns volume, customer behavior and logistics performance updated in real time.
To optimize
Customized live dashboard
Reporting built around your business. A bespoke dashboard built around custom KPIs, your team structure and your reporting cadence.
Conversational data intelligence
Ask your program anything. A chat interface connected to your program data. Ask questions with AI Chat and report generator and get answers instantly.
Incentives & Loyalty
Turn takeback returns into a commercial trigger.
To start
Store credit/coupon
Reward the return, drive the next purchase. An automatic store credit or coupon issued the moment a customer completes a return.
To optimize
Loyalty stack integration
The connection. Return events flow into your loyalty stack. Recognized, rewarded, and tiered automatically.
Personalization engine
The intelligence. Returns data, loyalty history and purchase patterns combine to tailor what each customer sees next.
Third-party payment integration
A payout option issued to customers at the point of return lifting return rates through increased program adoption.
Resale Intelligence
Discover real-time product value at the point of return.
To start
Resale snapshot report
Market value at a glance. A regular report showing resale value estimates for your returned products.
To optimize
Market tracking
Live market intelligence. Real-time tracking of resale prices across marketplaces for your product catalog.
Product intelligence
Deep product insights. Condition assessment, demand forecasting, and value prediction at SKU level.
Dynamic pricing integration
Automated value optimization. Real-time pricing that adjusts based on market conditions and inventory levels.
Back-end Operations
Warehouse processing, partner data and logistics connectivity to the systems that run your business.
To start
Data ingestion upload
A CSV or upload that feeds your processing data into the platform. Replenishment and release triggers always up to date. Live in 1 week No integration required.
Warehouse processing app
A tablet app for warehouse teams that connects incoming returns processing to the same data layer as your customer-facing portal. Live in 2 weeks Light integration Hardware included.
To optimize
Customized warehouse app
A fully customized warehouse processing app built to your specific workflows. Supports multi-site processing, deep integration and bespoke grading logic. Live in 6 weeks WMS integration.
Processing partner API
A live API connection between your processing partner and the platform – stock levels, processing status and replenishment triggers always current, automatically. Live in 4 weeks API integration.
Select modules above to build your program.
