A TAKEBACK PARTNERSHIP
Pentatonic
Pact Collective
A Takeback Glow Up
Pentatonic is the official technology partner of Pact Collective, the largest beauty packaging take-back network in North America, with 3,000+ collection locations and 150+ member brands, and a singular focus on hard-to-recycle materials that conventional recycling infrastructure cannot handle.
Pentatonic is the official technology partner of Pact Collective, the largest beauty packaging take-back network in North America, with 3,000+ collection locations and 150+ member brands, and a singular focus on hard-to-recycle materials that conventional recycling infrastructure cannot handle.
How it works
01Integratewithyourloyaltyprogramme
Launchinweeks,notmonths.Weplugintoyourexistingrewardsprogrammeorbuildoneforyoufromscratch.
02Automatepackagingreturns
Customersreturnempties,thesystemidentifieswhat'sbeenreturnedandissuesrewardsinstantly.Zerostafftime,immediatecustomergratification.
03Personaliseengagementusingdata
Post-returnsignalsfeedintopersonalisedproductrecommendationsandgamifiedengagement.Customisedrecommendationsbasedonrealbehaviour.
04Connecteverytouchpoint
Customersengagewherevertheyare,in-store,online,orviamobile.Theplatformworksacrossallofthem.
05Brandityourway
CustomisethePactexperiencetomatchyourbrand,ordeploywhite-labelforspeedtomarket.

How it Works


How it works


01Integratewithyourloyaltyprogramme
Launchinweeks,notmonths.Weplugintoyourexistingrewardsprogrammeorbuildoneforyoufromscratch.
02Automatepackagingreturns
Customersreturnempties,thesystemidentifieswhat'sbeenreturnedandissuesrewardsinstantly.Zerostafftime,immediatecustomergratification.
03Personaliseengagementusingdata
Post-returnsignalsfeedintopersonalisedproductrecommendationsandgamifiedengagement.Realbehaviour,notguesswork.
04Connecteverytouchpoint
Customersengagewherevertheyare,in-store,online,orviamobile.Theplatformworksacrossallofthem.
05Brandityourway
CustomisethePactexperiencetomatchyourbrand,ordeploywhite-labelforspeedtomarket.

Beginning April 1, every Pact member gains access to an AI-enabled Impact Dashboard powered by Pentatonic - delivering real-time visibility into collection volumes, material breakdowns, and programme performance at the member, store, and programme level. This replaces the previous model of quarterly reporting with continuous, real-time intelligence.

The dashboard is designed to serve multiple stakeholders simultaneously: sustainability teams get the compliance and impact data they need; marketing and retail teams get the product use-cycle signals that were previously invisible. No integration required. Members receive a login and their data is live.


Included for all members: real-time visibility across your entire take-back programme — collection tracking, material breakdowns, contamination rates, warehouse operations, end-of-life processing, and store-level analytics.

Beginning April 1, every Pact member gains access to an AI-enabled Impact Dashboard powered by Pentatonic - delivering real-time visibility into collection volumes, material breakdowns, and programme performance at the member, store, and programme level. This replaces the previous model of quarterly reporting with continuous, real-time intelligence.

The dashboard is designed to serve multiple stakeholders simultaneously: sustainability teams get the compliance and impact data they need; marketing and retail teams get the product use-cycle signals that were previously invisible. No integration required. Members receive a login and their data is live.


Included for all members: real-time visibility across your entire take-back programme — collection tracking, material breakdowns, contamination rates, warehouse operations, end-of-life processing, and store-level analytics.

Sign up

PACT Dashboard: Launching APRIL 1st 2026


Beginning April 1, every Pact member gains access to an AI-enabled Impact Dashboard powered by Pentatonic - delivering real-time visibility into collection volumes, material breakdowns, and programme performance at the member, store, and programme level. This replaces the previous model of quarterly reporting with continuous, real-time intelligence.

The dashboard is designed to serve multiple stakeholders simultaneously: sustainability teams get the compliance and impact data they need; marketing and retail teams get the product use-cycle signals that were previously invisible. No integration required. Members receive a login and their data is live.


Included for all members: real-time visibility across your entire take-back programme — collection tracking, material breakdowns, contamination rates, warehouse operations, end-of-life processing, and store-level analytics.

Beginning April 1, every Pact member gains access to an AI-enabled Impact Dashboard powered by Pentatonic - delivering real-time visibility into collection volumes, material breakdowns, and programme performance at the member, store, and programme level. This replaces the previous model of quarterly reporting with continuous, real-time intelligence.

The dashboard is designed to serve multiple stakeholders simultaneously: sustainability teams get the compliance and impact data they need; marketing and retail teams get the product use-cycle signals that were previously invisible. No integration required. Members receive a login and their data is live.


Included for all members: real-time visibility across your entire take-back programme — collection tracking, material breakdowns, contamination rates, warehouse operations, end-of-life processing, and store-level analytics.

Sign up

PACT Dashboard: Launching APRIL 1st 2026


Beginning April 1, every Pact member gains access to an AI-enabled Impact Dashboard powered by Pentatonic - delivering real-time visibility into collection volumes, material breakdowns, and programme performance at the member, store, and programme level. This replaces the previous model of quarterly reporting with continuous, real-time intelligence.

The dashboard is designed to serve multiple stakeholders simultaneously: sustainability teams get the compliance and impact data they need; marketing and retail teams get the product use-cycle signals that were previously invisible. No integration required. Members receive a login and their data is live.


Included for all members: real-time visibility across your entire take-back programme — collection tracking, material breakdowns, contamination rates, warehouse operations, end-of-life processing, and store-level analytics.

How it works


01Integratewithyourloyaltyprogramme
Launchinweeks,notmonths.Weplugintoyourexistingrewardsprogrammeorbuildoneforyoufromscratch.
02Automatepackagingreturns
Customersreturnempties,thesystemidentifieswhat'sbeenreturnedandissuesrewardsinstantly.Zerostafftime,immediatecustomergratification.
03Personaliseengagementusingdata
Post-returnsignalsfeedintopersonalisedproductrecommendationsandgamifiedengagement.Realbehaviour,notguesswork.
04Connecteverytouchpoint
Customersengagewherevertheyare,in-store,online,orviamobile.Theplatformworksacrossallofthem.
05Brandityourway
CustomisethePactexperiencetomatchyourbrand,ordeploywhite-labelforspeedtomarket.

FAQs
The Pact Collective Partnership


About the Partnership

Who are Pact Collective?

What is Pentatonic's role?

Getting Started

How long does it take to get set up?

Do we need an existing loyalty programme?

What kind of brands or retailers is this relevant for?

The Technology

How does the system identify what's been returned?

What stops customers gaming the system?

Is there a limit on how many SKUs the system can recognise?

Can the system reject items that aren't part of our programme?

Data and Loyalty

What data do we actually get?

Who owns the customer data?

How is loyalty value determined?

Commercials

What does it cost for brands outside of Pact?

We're not in beauty. Can we still work with you?

About the Partnership

Getting Started

The Technology

Data and Loyalty

Commercials

FAQs
The Pact Collective Partnership


About the Partnership

Who are Pact Collective?

What is Pentatonic's role?

Getting Started

How long does it take to get set up?

Do we need an existing loyalty programme?

What kind of brands or retailers is this relevant for?

The Technology

How does the system identify what's been returned?

What stops customers gaming the system?

Is there a limit on how many SKUs the system can recognise?

Can the system reject items that aren't part of our programme?

Data and Loyalty

What data do we actually get?

Who owns the customer data?

How is loyalty value determined?

Commercials

What does it cost for brands outside of Pact?

We're not in beauty. Can we still work with you?

About the Partnership

Getting Started

The Technology

Data and Loyalty

Commercials

A Takeback Glow Up

We’d love to show you exactly how our multi-commerce system works.

BOOK A DEMO

We’d love to show you exactly how our multi-commerce system works.

BOOK A DEMO

We’d love to show you exactly how our multi-commerce system works.

BOOK A DEMO

Pentatonic

Pact Collective

A Takeback Partnership

27 Downham Road Units 5–6
London, N1 5AA
UK
VAT: GB307379003
2140 s dupont highway
camden, kent, de 19934
Usa
VAT: GB307379003

GET IN TOUCH